Frequently Asked Questions
We understand there can be a lot of questions around home remodeling.
Here are some common questions we are asked for our kitchen remodels, bathroom renovations, and custom home construction projects.
Transforming Homes in the Greater Cleveland Area
What to Expect with a Kitchen Remodel
Thinking about a kitchen remodel but not sure what to expect? In this video, we break down the kitchen remodeling process step by step so you can plan with confidence. At Keselman Construction Group, we’ve been transforming kitchens in Cleveland for over 20 years. From initial planning and material selection to demolition, installation, and final touches, we cover it all. Knowing what to expect makes the process smoother, less stressful, and more exciting.
Frequently Asked Questions
Common Remodeling Questions
We understand there can be a lot of questions around home remodeling. Here are common questions we are asked for kitchen remodels, bathroom renovations, and custom home construction projects.
Before You Start
How far in advance should I plan for my construction/renovation project?
Construction or remodeling projects can involve architectural drawings/layouts with revisions, engineer’s calculations, estimates, zoning and building department approvals, and material selections. We recommend having the initial consultation with your general contractor at least three (3) months prior to your desired start date.
Should I get multiple estimates for my project?
We believe it’s a good idea to get 2-3 estimates for a project that only involves one trade, such as roofing, windows and doors, or carpet. General construction/remodeling is different. There can be as many as 20 different trades involved, numerous material categories, designers and/or architects, etc. It really depends on whether you are deciding on lowest price, high-end quality, or the value found in balancing budget with quality.
Design & Selections
Do you offer design assistance or do I need to find one on my own?
If your project requires an architect and/or designer, we can connect you with a designer from our team, but we’ll gladly work with yours as well. Because our designers are current with the latest design trends, the design help we offer is coming from award-winning experts.
Does your company have a showroom to select different finishes for my project?
Yes, we do! Our showroom is designed to carry products that provide high quality, cater to various styles, and are value driven. We display kitchen cabinets, vanities, countertops, sinks, faucets, various flooring, tile, roofing, siding, windows and more. Our showroom is exclusively for the use of our construction and remodeling clients.
What do you mean when you call yourself a “custom” construction company?
We believe each client is an individual with their own taste, style and personality. We want clients to express themselves with their renovation project by selecting their own finishes, rather than choosing finishes we have pre-selected. Our company has established relationships with many local and online suppliers, which helps ensure a unique project every time.
How does your process work with all the different finishes my project could involve?
We do not limit our clients to just two or three finish options. Instead, our estimate includes an allowance budget for finish materials. Once a contract is finalized, we provide recommended suppliers for each finish item. After your selected finish materials are ordered, we reconcile the allowance budget vs. actual material cost. If you spend less than budgeted, we credit the difference toward your project balance. If the actual cost comes in higher, you owe the difference.
Pricing & Estimates
Is your company open to price negotiations?
We’ve all heard the marketing campaigns: “Buy one, Get one FREE,” “Holiday or Anniversary Sale,” “If you say yes now, we will give you 10% off,” and so on. Most of the time, these are just “price manipulation” marketing techniques. Keselman Construction Group chooses a different path to sales based on honor and mutual trust. We give you our best price every single time.
Do you offer free estimates, revisions and change orders?
Our company offers the first estimate plus one (1) revision or alteration free of charge as long as you own the property, or you have an accepted offer to buy and have been pre-qualified by your lender. Additional estimate revisions cost $300 each, paid upfront. On projects already in progress, we offer the first 2 client-requested change order estimates free of charge. Additional client-requested change orders cost $300 each, paid upfront.
Is there a possibility my project could go over the initial, estimated price?
We do our best to listen to your needs, ask questions, and include many items your renovation might involve. However, remodeling is not an exact science. Additional work can incur additional costs due to unforeseen circumstances or changes requested by the homeowner. We recommend factoring a realistic percentage for contingencies into your budget for change orders, surprise structural changes, bringing your home up to code, or fixing improper building practices.
Why might Keselman Construction’s estimate be higher than some other contractors?
Our estimates are not necessarily more expensive. They’re simply more thorough. We separate our estimates by trade category, with a detailed scope of work for each trade and realistic allowance amounts for finish materials based on historical data from other projects. Most other contractors present a 30,000-foot view. We approach your project at a granular level so there are fewer questions about what is or is not included.
Do you offer home improvement financing?
Yes, we offer flexible home improvement financing through our partnership with Regions Bank. Options include 9-month same-as-cash and installment loans for lower monthly payments. Getting started is simple: you can pre-qualify online in minutes with a soft credit pull that won’t affect your credit score. Our team will walk you through the financing process with the same transparency and expertise we bring to your renovation.
Permits, Protection & Warranty
Is your company insured and bonded? Will my project be in compliance with my city’s zoning & building laws?
Keselman Construction Group is insured and bonded with each city we work in. We collect liability insurance certificates from subcontractors and vendors, pull permits, and have our work inspected as required by different municipalities. We strongly caution clients not to work with contractors that don’t pull permits or ask a homeowner to pull a homeowner permit.
Does your company offer warranty for the work performed?
Construction and remodeling are different from a manufacturing process. Your project is constructed “in the field” using different parts and materials from many different suppliers. Some installed and constructed elements may need adjustments, so it is critical to select a contractor that will stand behind his work. The work we perform is covered with the standard Ohio Builders Association Warranty for 1-year on remodel and renovation work and 1-year for addition and new construction projects.
More Questions?
Feel free to contact us if you have any questions. We know there is a lot involved with home remodels and additions. We are here to simplify the process for you!
Client Reviews
We have a new home that we love thanks to the hard work of the Keselman Construction Group! Everyone we worked with at Keselman was friendly, knowledgable and always willing to go above and beyond.
- Rebecca F.
We used the Keselman Group for a bathroom remodel and their work was amazing! They were so great to work with and so skilled that we have added two more projects with them - bonus room and kitchen
- Darrah P.
Quote was accurate, team was incredibly hard working, reliable, capable, and friendly. We absolutely love our kitchen now, and are so happy with the work done by the keselman group!
- Brooke A.